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We are pleased to announce that the Installer Connect portal and app are now back online for registrations only. Phone lines and email support remain suspended as a result of the current measures in place to manage the Covid-19 situation.

During this time, all reward applications will be stored until the Connect team are back in the office to action for you.

Please read our dedicated page for any further updates including information about warranty status and the important customer service contact details.

Thank you for bearing with us during this time as we try and keep disruption to your experience as minimal as possible.

Contact

GET IN TOUCH

If you do have any queries about any aspect of the Installer Connect loyalty scheme
please contact a member of the team by email or telephone as shown below:

T: 0330 333 1513

E: enquiries@installerconnect.com

 

New Contact Address:

Ideal Boilers
PO Box 103
National Avenue
Kingston Upon Hull
East Yorkshire
HU5 4JN

AREA SALES MANAGERS

Your Area Sales Manager is your main point of contact for any queries you have relating to Ideal. If you don't know who your Area Sales Manager is, look for the first part of your postcode area in the postcode selection box below.