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The Connect portal and App are online. Phone and Email support have re-opened but support remains limited at this time. Thank you for bearing with us during this time as we try and keep disruption to your experience as minimal as possible.

Please read our dedicated page for any further updates including information about warranty status and the important customer service contact details.

Contact

GET IN TOUCH

If you do have any queries about any aspect of the Installer Connect loyalty scheme
please contact a member of the team by email or telephone as shown below:

T: 0330 333 1513

E: enquiries@installerconnect.com

 

New Contact Address:

Ideal Boilers
PO Box 103
National Avenue
Kingston Upon Hull
East Yorkshire
HU5 4JN

AREA SALES MANAGERS

Your Area Sales Manager is your main point of contact for any queries you have relating to Ideal. If you don't know who your Area Sales Manager is, look for the first part of your postcode area in the postcode selection box below.